Retail Assistant 

One of our long-term staff members has retired creating an opening for a retail assistant to join the Folklore retail team on a part-time basis.

If you have a passion for Folklore's unique take on homewares + design, a positive attitude and love customer service, then we need to talk!

Key accountabilities include:

This role involves a variety of tasks across all areas of the business, both front of house at Folklore Store and behind the scenes supporting our retail and web teams - tasks will include:

  • Customer service at the front counter and assisting our wonderful customers throughout the day.  
  • Front of house also entails a variety of support activities - restocking store displays throughout the day, cleaning, packing and gift-wrapping customer orders.

You will also be regularly rostered to the web fulfilment team :

  • Assisting with web order fulfilment - product selection, packing and courier ticketing.
  • A wide variety of occasional tasks as and when required including inventory management under the direction of the Store Manager.

We value the following attributes:

  • The ability to communicate effectively with customers and team members
  • A love for unique homewares and interior design
  • A high standard of personal presentation 
  • The ability to use personal initiative in alignment with the needs of Folklore and our customers
  • The ability to accurately and reliably follow business processes
  • Tech savviness - we use POS / inventory systems and Google Drive apps
  • A flexible schedule to meet the needs of the business particularly during school holiday periods
  • A willingness to maintain high visual merchandising standards / cleanliness
  • Prior customer experience in retail or hospitality would be preferred but we will consider all candidates who meet the preceding criteria
This is a Part Time role with the following shifts each week :
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Roster: 
Thursday + Friday 9:30-4:30
Saturday 9:30-4:30
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Additional hours and shifts may be required during public holidays, school holidays and to cover staff annual leave from time to time.  As this is a Part Time employment arrangement, shifts may be varied based upon business needs. We are also open to discussing different finish times, if required for parents with school-age children.
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Full training will be provided. If you would value working in a unique, energetic environment and are passionate about growing your retail skills, then we would love to hear from you!

All applications need to include a cover letter explaining why you are the right person for the role, please email your CV and letter to us by clicking here!