Retail Assistant 

One of our permanent staff members is taking a leave of absence this winter and this has created an opening for one or more assistants to join the Folklore retail team on a casual basis.

If you have a passion for Folklore's unique take on homewares + design, a positive attitude and love customer service, then we need to talk!

Key accountabilities include:

This role involves a variety of tasks across all areas of the business, both front of house at Folklore Store and behind the scenes supporting our retail staff - tasks will include:

  • Customer service at the front counter and assisting our wonderful customers throughout the day. This will be your primary responsibility. 
  • Front of house also entails a variety of support activities - restocking store displays throughout the day, cleaning, packing and gift-wrapping customer orders.

The role may also vary depending upon demand to include a variety of tasks such as:

  • Assisting with inventory management.
  • Assisting with web order fulfilment - product selection, packing and courier.
  • A wide variety of occasional tasks as and when required.

We value the following attributes:

  • The ability to communicate effectively with customers and team members
  • A love for unique homewares and interior design
  • A high standard of personal presentation 
  • The ability to use personal initiative in alignment with the needs of Folklore and our customers
  • The ability to accurately and reliably follow business processes
  • Tech savviness - we use POS / inventory systems and Google Drive apps
  • A flexible schedule to meet the needs of the business particularly during school holiday periods
  • A willingness to maintain high visual merchandising standards / cleanliness
  • Prior customer experience in retail or hospitality would be preferred but we will consider all candidates who meet the preceding criteria
This is a casual role with hours varying each week due to the rotating roster our existing staff work on. Current shifts available are as follow:
Roster Week 1: Wednesday 10-4, Saturday 10-4, Sunday 10-4
Roster Week 2: Wednesday 10-4, Thursday 10-4, Friday 10-4, Saturday 10-4
Additional shifts will be available during public holidays and school holidays. As this is a casual employment arrangement, shifts may be varied based upon business needs. We are also open to discussing different finish times, if required for parents with school-age children.
Pay rate guide: $22.50-$25.00 per hour dependant upon experience.
Full training will be provided. If you would value working in a unique, energetic environment and are passionate about growing your retail skills, then we would love to hear from you!

All applications need to include a cover letter explaining why you are the right person for the role, please email your CV and letter to us by clicking here!